Responsibilities include:
• Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
...solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact... ...fit-for-purpose solutions. The Associate Director, Medical Monitoring Analytics is a leadership role and is responsible for strategy...
Job Title: Instructor Location: Davenport, IA Assignment Length: 12 Months (As a W2 employee of KellyOCG working for John Deere) Pay Rate: $38.00ph Shift Information: First Shift 8am-4pm, On site **Visa sponsorship is not available, now or in the near...
...Hands-on practical experience in system design, application development, testing, and operational stability Hands-on experience in Mainframe Assembler programming, IMS, DB2 Experience in developing, debugging, and maintaining code in a large corporate environment with...
...Job Posting: Financial Analyst Location: In-Office MondayThursday, Work from Home Fridays Salary: $75,000$80,000 Bonus: Eligible after first year Industry: Distribution / Wholesale Are you a detail-oriented finance professional with a passion for analysis...
...looking to hire immediately for this on-site role. Our company offers extensive paid training and career development opportunities. Entry Level Marketing Responsibilities: Effectively communicate with customers in a retail setting Present the customers with products...