Call Center Representative Job at Coforge, Charleston, WV

OWpVeENsaXBCcHEwYzRRbWh3T1RqUzQvN1E9PQ==
  • Coforge
  • Charleston, WV

Job Description

Job Title: Call Center Agent

Skills: Consumer customers, Calling, Bulk calling, Microsoft Office products (MS Word, MS PowerPoint, MS Excel)

Experience: 2+ Years

Location: Charleston, West Virginia

Job Type: Contract

We at Coforge are hiring Call Center Agent with the following skillset:

  • Promoting and/saving products and services.
  • Providing an excellent customer experience via phone.
  • Negotiating and completing save/service order requests from customers.
  • Working with customers patiently, tactfully, and efficiently.
  • Accurately informing customers of various fees and adjustments.
  • Providing options to the customer based on product and service needs.
  • Active listening skills.
  • Ability to follow tactical call flows to optimize the customer experience.

Job Tags

Contract work,

Similar Jobs

Fetch Pet Insurance

Pet Insurance Sales Associate - New Castle, DE Job at Fetch Pet Insurance

 ...Position Overview P&C License Preferred Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative...  ...blog, The Dig, and our partnerships with Project Street Vet and animal no-kill shelters across North America. At Fetch, you are a... 

Maxcess

Customer Service Representative Job at Maxcess

 ...in Eureka, MO or Meadows of Dan, VA Ability to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc. Hybrid office/work from home opportunity following initial onboarding period... 

NineTwelve

Facilities Security Officer Job at NineTwelve

FACILITIES SECURITY OFFICER (FSO) NineTwelve is currently seeking an individual to fill a Facilities Security Officer position in the Crane, IN area . Potential candidates must have an active government security clearance and relevant prior experience in Industrial...

Centennial Hospitality Group

Restaurant General Manager Job at Centennial Hospitality Group

 ...Role: General Manager Status: Exempt DOL: Full Time + Overview We are coming in HOT and continuing to grow with new restaurants opening this year, which means new opportunities throughout our organization! General Managers (GM) are expected to build strong teams... 

Rapiscan Systems

Field Service Technician Job at Rapiscan Systems

 ...Available to travel on short notice, non-standard hours, on weekends and holidays to assist other field sites as required. ~ Travel required 75% by air or car with some overnights ~ Ability to pass an in-depth background check - Sensitive Security Information (SSI)....