Call Center Customer Service Representative Job at LHH, Melville, NY

OVRVeEQxK21CSm0zZklVbGhRYVJqQ2c5NkE9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compensation: $23-$25 per hour

Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Work at office, Holiday work,

Similar Jobs

International Staffing Consultants, Inc.

Plant Controller, Global Tier 1 Automotive Supplier Job at International Staffing Consultants, Inc.

 ...We are seeking an experienced Plant Controller to oversee and manage the financial operations of our Fremont, OH plant. The ideal candidate will possess a strong background in financial analysis and manufacturing accounting with a focus on cost management and financial... 

Harmer

US Tax Manager Job at Harmer

Our team has partnered with a $500M+ global supplier in search of a US Tax Manager! Company/Job Sizzle: Consistently strong financial performance Robust and diversified product portfolio and clientele Multi-faceted role. Will wear many hats Amazing opportunity...

Vantage Consulting

BAS Technician Job at Vantage Consulting

Systems Specialist Building Automation Systems (BAS) Location: Orlando, FL About the Role A global leader in smart infrastructure is seeking a Systems Specialist with hands-on experience in Building Automation Systems (BAS). In this role, youll be responsible...

Ebenezer Etta Healthcare L.L.C

CNA, LPN, RN Job at Ebenezer Etta Healthcare L.L.C

 ...experienced professionals offer a wide range of services designed to enhance the quality of life for our clients. Whether you need skilled nursing care, personal assistance, or support with mobility, we are here to help you or your loved one live comfortably and safely at home.... 

Naviga

Contract / Freelance UX/UI Designer Job at Naviga

 ...Our client, an innovative internet services company, is looking for a Contract / Freelance UI/UX Designer About the Position: UX/UI Designer will work on solutions that span many user interaction points, including web/mobile applications and mobile apps You will...