Call Center Customer Service Representative Job at LHH, Melville, NY

OFRBd0JsbW9BcHEwZW9NbmdnK1RpaVE3N3c9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative - Now Hiring for the June Class!

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you !

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compens ation: $23-$25 per hour

Benefits : Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Holiday work, Immediate start,

Similar Jobs

Texas Department of Family and Protective Services

CPS Family Based Safety Services Worker Job at Texas Department of Family and Protective Services

 ...is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS...  ...provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and... 

TOV Furniture

Senior UX Designer Job at TOV Furniture

 ...practices to ensure our platform remains innovative and user-centric. Maintain a consistent design language and contribute to the development of design guidelines and standards. Analyze drop-off points in key user flows (homepage product page cart checkout) and... 

CoreCivic

Medical Recruiter Job at CoreCivic

 ...in Brentwood, TN on your first day. SUMMARY: The Medical Recruiter partners with the Regional HR, Health Services Team and Health...  ...key role in filling the medical vacancies throughout CoreCivic. Works closely with facility leadership to monitor recruitment-related... 

V R Della Infotech Inc

LD and Postpartum RN Nights and EOW - 36hrs. Job at V R Della Infotech Inc

 ...has 220 Med Surg beds plus the ICU. 3. Years of Experience Required: 3 years minimum. 4. Skill Sets Required: Labor & Delivery, Postpartum, Circulate, & Newborn Care. 5. Clinician to Patient Ratio: L&D 1:2-3 Evals, 1:1 Active Labor, Magnesium gtt or EPIDURAL. PP 1:3-4... 

Sorini, Samet & Associates, LLC

Policy Associate Job at Sorini, Samet & Associates, LLC

 ... $60,000 per year About Sorini, Samet & Associates LLC (SSA): Sorini, Samet & Associates LLC is a boutique consulting and government affairs firm based in Washington, D.C., specializing in international trade, labor, and sustainability issues. With decades of experience...