Call Center Agent Job at Talentoma, Austin, TX

OERZd0JsK21CcGl3ZklVa2hnV1JpQzQ1
  • Talentoma
  • Austin, TX

Job Description

Job Title: Remote Call Center Agent

Hourly Pay: $3,500– $3,800

Summary:

We’re seeking reliable and organized individuals to join our team as Remote Call Center Agents. This fully remote position involves making follow-up calls to customers, confirming appointments, checking satisfaction, and assisting with billing or scheduling inquiries. Using structured scripts, you'll maintain a helpful, friendly tone while handling straightforward tasks. If you enjoy working with clear instructions, predictable tasks, and ensuring customer satisfaction, this role could be a great fit.

Job Responsibilities:

  • Make outbound calls to follow up with customers, confirm appointments, or check satisfaction
  • Assist callers with basic billing questions and guide them through online portals or payment systems
  • Accurately record call details in internal systems
  • Send follow-up emails with confirmations or reminders based on call outcomes
  • Occasionally support inbound calls during high-volume periods
  • Stay up-to-date on tools and procedures through regular team communication

Qualifications:

  • Strong verbal communication and listening skills
  • Ability to follow a script while maintaining a natural, friendly tone
  • Comfortable with structured workflows and repetitive tasks
  • Highly organized and self-motivated in a remote work environment
  • Reliable home office setup, including stable internet and a quiet workspace
  • Previous experience in call centers or customer service is helpful, but not required
  • Positive attitude and willingness to learn new systems and processes

Perks & Benefits:

  • 100% remote work—no commuting required
  • Monthly pay: $3,500– $3,800
  • Paid training with detailed guides and ongoing support
  • Flexible shift options, including evening and weekend availability
  • Collaborative team environment and supportive leadership
  • Long-term career growth and advancement opportunities

Job Tags

Hourly pay, Remote work, Home office, Flexible hours, Afternoon shift,

Similar Jobs

Szco Supplies Inc

(Remote) Account Manager - Outdoor Lawn & Garden Job at Szco Supplies Inc

 ...Role Description: Were looking for a driven, relationship-focused Territory Sales Manager to lead growth our new lawn and garden product line. This role is responsible for managing and expanding key relationships with COOP and hardware retail accounts , including... 

The Bergaila Companies

Plant Operator Job at The Bergaila Companies

 ...Qualifications: Industry experience in operations, or similar; required In depth...  ...physical tasks at times, e.g. moving drums of chemicals, lifting, climbing ladders/silos/tanks...  ...Maintain a high standard of plant housekeeping Make process changes to... 

Fleur du Mal

Williamsburg Sales Associate Job at Fleur du Mal

 ...embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top...  ...communication skills. ~ Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing... 

Medix™

Pharmacy Technician -247608 Job at Medix™

 ...access to medications and a seamless treatment experience. Key Responsibilities Support patients in navigating specialty pharmacy services and obtaining their medications....  ...Required: ~ Certified Pharmacy Technician (CPhT) Illinois license. ~2+ years of... 

F.H. Paschen

Project Manager Job at F.H. Paschen

 ...youve travelled through airports we modernized, youve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility as we work in any industry, offering any delivery method and service...