Job Description

Cafe Team lead

Neighborhood Health Association - The Café Team Lead at the Nourish Café, located inside Nexus Health Care, oversees daily café operations, supports the Café Manager and Café Attendants, and facilitates the Job Readiness program. This program equips individuals with essential soft skills, customer service expertise, and on-the-job training.



Duties and Responsibilities:

• Ensure compliance of local health department sanitation requirements.
• Acts as Manager as needed in the absence of the the Café Manager.
• Works all positions daily.
• Stocks, cleans, and maintains Cafe and equipment.
• Ensures guests receive friendly, courteous service at all times.
• Maintains in-depth knowledge of complete menu and products on hand.
• Maintains safe work environment.
• Follows safety and sanitation policies and procedures at all times.
• Prepares and delivers training program to groups or induvial of unemployed clients.
• Utilizes Job Readiness training material and provides suggestions for updates.
• Provides one on one support to clients throughout the program.
• Monitor the improvements of the clients and providing coaching when necessary.
• Performs other duties as assigned.

Skills/Qualifications:

• A high school diploma or GED equivalent is required.
• 1-year retail and food service experience are required.
• Possess or obtain Serv Safe Manager Certification Course.
• Previous direct training experience or direct classroom training experience in workforce development or a related field with some formal training.
• Ability to work with the public.
• Excellent customer services and communication skills.
• Self-motivated and self-starter. Ability to work independently or as a team member.
• Must have computer knowledge.
• Must be able to lift 50 pounds on occasion.
• Must show initiative, independent thinking, and ability to use sound judgment in the absence of specific orders.
• Possess proficient reading, grammar, and communication skills.

This is a full-time position, working 37.5- 40 hours per week, Monday – Friday, no weekends, or holidays. Starting Pay: $19.50 /hr.


We are a drug free workplace, and an Equal Opportunity Employer.



Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay. Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, and health care for the homeless, women’s health center, senior centers and a full-service pharmacy with lab services on site. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.

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