Business Systems Analyst Job at SilverSearch, Inc., Basking Ridge, NJ

OVRFeUMxdXFBSjYxZW9ZbmhnQ1RpaTg1N0E9PQ==
  • SilverSearch, Inc.
  • Basking Ridge, NJ

Job Description

Business Systems Analyst (Right-to-Hire)

Location: Basking Ridge, NJ (3 days onsite)

This role supports customer-facing systems and tools, with a strong focus on Salesforce, including Experience Cloud. You’ll partner with stakeholders to enhance user experience, improve business workflows, and ensure platform stability and adoption.

Key Responsibilities:

  • Provide support for Salesforce and related tools
  • Troubleshoot user issues and coordinate resolutions
  • Analyze business processes and identify system improvements
  • Gather requirements and create documentation (user stories, test cases, training)
  • Assist in system testing, releases, and user training
  • Develop or maintain reports and dashboards to track usage and performance
  • Collaborate across departments to deliver tech-driven solutions

Qualifications:

  • 3–5 years of experience in systems or business analysis
  • Strong knowledge of Salesforce (Sales/Service/Experience Cloud preferred)
  • Skilled in translating business needs into system requirements
  • Effective communicator with strong documentation and organizational skills
  • Proficient with Excel, Jira, PowerPoint, Lucidchart, or similar tools
  • Experience in Agile, Scrum, or Waterfall project environments
  • Background in CRM or customer portal support

Job Tags

Similar Jobs

PartnerRe

Senior Pricing Actuary - Longevity Job at PartnerRe

 ...and a commitment to rebuilding businesses and communities after risk events around the world. Our mission is to continue to be a financially...  ...our truly international mindset, forging connections across office locations and all levels of the organization and building a... 

KM Partners

Chief Financial Officer (CFO) - Affordable Housing / LIHTC Sector Job at KM Partners

 ...Chief Financial Officer (CFO) Affordable Housing & LIHTC Sector Location Greater Los Angeles Area (To be considered for this position, you MUST have recent Affordable Housing/LIHTC experience and you MUST be able to commute to the office in the greater LA area... 

We Are Legal Revolution

Employment Law Associate Attorney | Wage & Hour Class Action |Work alongside Super Lawyers| Up to $200k + Bonus | Award-Winning Plaintiff-Side Firm | True Career Mentorship | Los Angeles Job at We Are Legal Revolution

&##127775; Employment Law Associate Attorney | Wage & Hour Class Action | Work alongside Super Lawyers| Up to $200k + Bonus | Award-Winning Plaintiff-Side Firm | True Career Mentorship | Los Angeles Are you an experienced employment litigator driven by the desire to... 

Medix™

Claims Specialist Job at Medix™

 ...Job Title: Claims & Appeals Specialist Medicare/Medicaid Must be able to pick up equipment and do first week of training onsite...  ...medical information to determine Coordination of Benefits (COB) and work with other carriers as needed. Resolve claims-related issues... 

Minnesota Department of Transportation

Water-Wastewater AutoCad Designer Job at Minnesota Department of Transportation

 ...professional engineering services that ensure safe and efficient public water service and wastewater treatment systems for selected transportation facilities (Public Rest Areas, Mn/DOT District Offices, Truck Stations, and Weigh Scale Sites). This includes to lead...