Business Systems Analyst Job at SilverSearch, Inc., Basking Ridge, NJ

OVRFeUMxdXFBSjYxZW9ZbmhnQ1RpaTg1N0E9PQ==
  • SilverSearch, Inc.
  • Basking Ridge, NJ

Job Description

Business Systems Analyst (Right-to-Hire)

Location: Basking Ridge, NJ (3 days onsite)

This role supports customer-facing systems and tools, with a strong focus on Salesforce, including Experience Cloud. You’ll partner with stakeholders to enhance user experience, improve business workflows, and ensure platform stability and adoption.

Key Responsibilities:

  • Provide support for Salesforce and related tools
  • Troubleshoot user issues and coordinate resolutions
  • Analyze business processes and identify system improvements
  • Gather requirements and create documentation (user stories, test cases, training)
  • Assist in system testing, releases, and user training
  • Develop or maintain reports and dashboards to track usage and performance
  • Collaborate across departments to deliver tech-driven solutions

Qualifications:

  • 3–5 years of experience in systems or business analysis
  • Strong knowledge of Salesforce (Sales/Service/Experience Cloud preferred)
  • Skilled in translating business needs into system requirements
  • Effective communicator with strong documentation and organizational skills
  • Proficient with Excel, Jira, PowerPoint, Lucidchart, or similar tools
  • Experience in Agile, Scrum, or Waterfall project environments
  • Background in CRM or customer portal support

Job Tags

Similar Jobs

AnthroMed Education

Executive Assistant Office Manager Job at AnthroMed Education

 ...seeking a highly organized and proactive Executive Assistant & Office Manager to join our dynamic team at AntroMed Education. This dual...  ...annual incentive pay. ~100% Coverage of Employees individual Medical Insruance of employees individual medical insurance costs... 

Rutland Regional Medical Center

RN Operating Room Job at Rutland Regional Medical Center

 ...field and anticipates and responds to the needs of the surgical team. Minimum Education ~ Graduate of an accredited school of nursing, BSN preferred. Minimum Work Experience ~1 Year OR experience including both Circulator and Scrub roles. Required Licenses... 

Fairmount Homes, Inc

LPN | TEMP Job at Fairmount Homes, Inc

 ...Now Hiring: TEMP / PRN Licensed Practical Nurse (LPN) Skilled Nursing Shifts Available: Day, Evening, or Night | PRN hours only Minimum Requirement: Two weekend shifts per month Location: Fairmount Homes Ephrata, PA Are you passionate about providing... 

Aimbridge Hospitality

HRIS Tech Support Specialist Job at Aimbridge Hospitality

 ...Hospitality's HR systems. This includes providing a high level of customer service, troubleshooting/escalating all inquiries on processes and...  ...escalating as needed. Base level of knowledge of how the systems work. IT experience welcomed. Configuring systems to work as needed... 

McGowan Capital Group

Personal Driver Job at McGowan Capital Group

Job Description We are seeking a part-time Personal Driver for the Sioux Falls area. Flexible schedule. Email resume to ****@*****.***.