Business Analyst Job at Insight Global, Kansas City, MO

OVRZK0JsMnVCWjIxZUlVamh3ZVJqeXc2N3c9PQ==
  • Insight Global
  • Kansas City, MO

Job Description

As a Business Analyst, you'll be an integral part of the Customer Digital Technology team focused on customer facing software applications on the web. You will work with the digital product team and world-class developers to enable industry leading enhancements and features. You will get to interact with product owners and the design team to understand problems and friction points, then, create epics, user stories and tickets for developers on the agile team. You'll also lead the charge to ensure daily activity continues to fulfill program needs and proactively communicate progress with stakeholders.

What You'll Do:

  • Analysis and Requirements
  • Develop a thorough understanding of United Rentals business processes and operations, with a strong focus on customer experience impact.
  • Provide leadership and take the initiative to facilitate discussions with project stakeholders and SMEs to document, refine, and present business requirements
  • Articulate problem statements clearly with definitions of success including KPIs
  • Participate in customer experience and design discussions and provide guidance on current technical capability v. future enhancements
  • Participate actively in agile ceremonies for the agile team from story mapping to retrospectives, occasionally fill in for Scrum Master.
  • Engage actively in story mapping and other requirements gathering sessions, both, functional and non-functional requirements to ensure development squads have the right information to begin work.
  • Work with agile teams to groom and refine user stories and determine acceptance criteria to meet the agile team’s definition of ready
  • Assist in product demonstrations regularly, typically at the end of every sprint.
  • Organize and lead product demonstrations regularly
  • Communicate technical domain specific information to non-technical peers
  • Maintain documentation of on-going system enhancements and workflow changes
  • Project Management
  • Manage progress and identify risks, issues and gaps that could affect timelines and goals of the program.
  • Remove impediments by correctly escalating issues to product, design, architecture or other teams when needed.
  • Collaborate with project management to ensure timelines are well documented, issues are surfaced and appropriate parties are notified of changes .
  • Quality Assurance
  • Assist in performing root-cause analysis on reported bugs and other issues, working with developers and other analysts as needed to provide issue resolution.
  • Assist in defining and execution of regression test plans.
  • Perform regular post-production deployment checks.
  • Other
  • Assist Customer Digital Technology team on additional ad-hoc requests in areas such as security, data analysis, documenting existing or proposed processes.
  • Other duties assigned as needed

Requirements:

  • Bachelor's degree in Computer Science or related Mathematics, Engineering or Business Management fields or equivalent experience
  • 4+ years in Business Analyst or related role
  • Analytical with strong verbal and written communication skills
  • Strong interpersonal skills to interact with stakeholders and SMEs daily
  • Ability to work across multiple projects and manage workload
  • Strong experience in working with ticketing and documentation software like JIRA and Confluence
  • Experienced in relational database queries with strong analytical skills
  • Experience working with JSON format web service APIs and web technologies
  • Proficient with MS Office: Word, PowerPoint, Excel

This role is hybrid and expected to work schedule of: M, F remote, Tu, W, Th in office.

Job Tags

Remote job,

Similar Jobs

ENPRO Environmental

Senior Project Manager Job at ENPRO Environmental

 ...Advanced knowledge of DOH TGM and regulatory processes Experience managing remediation projects (soil, groundwater, asbestos, lead, mold) Asbestos Project Monitor experience on large-scale projects DOH certifications (asbestos, lead, project monitor, risk assessor... 

Red Oak Technologies

Front End Developer (React, AI Agents, MCP Model Context Protocol Servers) Contract at Austin, TX Job at Red Oak Technologies

 ...Front End Developer (React, AI Agents, MCP Model Context Protocol Servers) Austin, TX AI Agents-must have experience building AI Agents MCP- Must have experience building Model Context Protocol servers. ReactJS - 1+ yr Responsive design - 2-5 Years Sass/... 

Charter Research

Part-Time Pharmacy Technician Job at Charter Research

 ...independently and effectively. Ability to deal with problems involving several concrete variables in standardized situations # Mathematics skills in adding, subtracting, multiplying, and dividing in all units of measure using whole numbers, common fractions, and decimals... 

NOLA Education, LLC | Star Academy

Science Curriculum Specialist Job at NOLA Education, LLC | Star Academy

Job Overview: Were seeking a sharp, standards-driven Science Curriculum Specialist for grades 69 to serve as the educational backbone of our content development team. In this role, you will bridge the gap between science standards, engaging content, and hands-on kits...

Medical Services of America

Licensed Practical Nurse Hospice Job at Medical Services of America

 ...Employment Type: Full-Time Hourly Range: $27-$30 At Medi Home Health & Hospice , part of the Medical Services of America family,...  ...currently seeking an experienced Licensed Practical Nurse (LPN) to join our dedicated team, providing meaningful end-of-life care...