Bilingual-Spanish Personal Injury Case Manager Job at TSS - Temporary Staffing + Search, New York, NY

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  • TSS - Temporary Staffing + Search
  • New York, NY

Job Description

TSS is partnering with a growing law firm to hire a full-time, onsite Personal Injury Case Manager for a permanent position in the financial district in NYC, NY.

This role reports to the Director of Operations and will play a vital role in supporting the legal team by serving as the primary liaison between clients, medical providers, and other third parties throughout the lifecycle of a case. This client-facing position involves managing all aspects of case coordination—from intake and documentation to appointment scheduling, deadline tracking, and communication updates.

KEY RESPONSIBILITIES

  • Translate and interpret for Spanish-speaking clients.
  • Serve as the primary client liaison, maintaining consistent and professional communication throughout the duration of each matter.
  • Responsible for new client intakes, opening files, and collecting necessary information and documentation.
  • Coordinate appointments and maintain regular contact with third parties, including medical facilities, experts, and service providers.
  • Track and manage case-related deadlines, documents, and communications across multiple matters and practice areas.
  • Update the legal team on case developments, treatment progress, and outstanding items.
  • Draft basic legal correspondence and assist with document preparation.
  • Use legal practice management software (Centerbase) to maintain accurate and organized digital case files.

QUALIFICATIONS

  • Bilingual (Spanish)
  • 2+ years of legal case management experience in a personal injury setting.
  • Excellent communication, multitasking, and organizational skills.
  • Strong understanding of legal workflows and ability to support attorneys across different practice areas.
  • Knowledge of medical terminology and coordinating care.
  • Proficiency in Microsoft Office; experience with Centerbase or similar software preferred.
  • Client-focused, dependable, and able to work both independently and collaboratively.

COMPENSATION & BENEFITS

The salary range is $65,000 - $75,000 DOE. Benefits include: 401(k), Health, Dental, and Vision Insurance, Life Insurance, Paid Time Off, Bonus opportunities, and yearly performance-based bonus.

About Us

TSS (Temporary Staffing & Search) is a boutique employment agency established in 1999, dedicated to connecting exceptional talent with organizations that are making a difference. Originally founded as Temporary Staffing by Suzanne Ltd., TSS has evolved over the years while maintaining its core belief: that every person has value and deserves to be treated with respect. We are still a woman-owned enterprise, and we continue to nurture the strong personal relationships we've built over the past two decades within our extensive network of job seekers and employers.

Job Tags

Permanent employment, Full time, Temporary work,

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