Bilingual Customer Service Representative – Commercial Agent (Japanese-English)
Location: Philadelphia, PA | Columbus, OH | Salt Lake City, UT | Houston, TX | Bloomington, MN
About the Role
We’re seeking two Bilingual Customer Service Representatives who are fluent Japanese speakers and fluent in English to join our client’s Commercial team. In this role, you’ll be the first point of contact for members, helping them navigate healthcare-related questions including claims, benefits, enrollment, ID cards, and more. This is a phone-based role that requires clarity, professionalism, and a passion for delivering exceptional service.
What You’ll Do
Basic Qualifications
At Unicare, we strive to provide high quality health care to the community we serve. Our goal is to provide easily accessible, comprehensive, and affordable health care to every family member, while reducing visits to emergency rooms and urgent care facilities. Our mission...
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