IDR is seeking an Application Support Analyst to join one of our top clients in a remote capacity. This role is perfect for individuals who excel in providing technical support and optimizing clinical applications, specifically Homecare Homebase (HCHB). If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!
Position Overview/Responsibilities for the Application Support Analyst:
Act as a subject matter expert for HCHB and related clinical applications, providing technical support and guidance.
Collaborate with clinical, operational, and technical teams to maintain system integrity and improve efficiency.
Troubleshoot and resolve technical issues, monitor for recurring problems, and implement system enhancements.
Conduct testing of new software updates and enhancements, ensuring stability and compliance with regulatory standards.
Develop and maintain training resources, FAQs, and troubleshooting guides to empower user self-sufficiency.
Required Skills for Application Support Analyst:
Minimum of 3 years of experience with HCHB at a support or implementation level.
Proven ability to work independently and manage complex technical issues.
Strong problem-solving skills and a proactive approach to identifying and implementing improvements.
Excellent communication skills for effective collaboration and user support.
Self-motivated with the ability to manage tasks without extensive oversight.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented cultureWhy IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row...delicate place.Yet embrace those things that bring us on.Art, food, wine, and song.Find us, united by a love for life.Its zest,... ...strategic planning, innovative programming, and collaborative marketing initiatives to enhance the guest experience while increasing financial...
...Job Title: Outside Sales Representative Department: Sales Reports To: Vice President Job Summary: The Outside Sales Representative is responsible for driving sales growth in the lumber and building materials (LBM) and millwork sectors by cultivating relationships...
...highly organized, detail-oriented, and passionate about delivering outstanding customer experiences? Were looking for an Order Fulfillment Specialist to join our growing team at DACUT Cannabis Retail ! This role is perfect for someone who thrives behind the scenes...
...value for our shareholders, our team members and our communities. Job Description We are seeking a professional and organized Cashier Main Bank to join our team. Responsible for operating main bank within the casino cage. Perform various functions for completing...
...Position Summary REMOTE BUT MUST BE LOCATED IN MIAMI OR SURROUNDING AREAS The Investigations Analyst supports the banks financial crimes, fraud, and compliance functions by conducting timely, well-documented investigations into potentially suspicious activity. This...