Job Description

About the Company

We are a privately owned, mid–sized international freight forwarding company with more than 19 offices and over 500 employees worldwide. Headquartered in Germany, we have a strong focus on the European market and offer a full range of logistics services, including Air and Ocean Freight, Consolidation Containers, Imports, Exports, Break Bulk, and Project Cargo. We take our business very personal and pride ourselves on problem solvers. Our open communication and creative thinking allow us to deliver tailored logistics solutions for our customers’ needs. At Interfracht, we are passionate about logistics and dedicated to providing world-class customer service.

Job Summary

The Import Specialist Freight Forwarder – Ocean & Air Import is responsible for overseeing and managing complex international import operations via both ocean and air freight. This Import Specialist role ensures the timely, compliant, and cost-effective movement of goods while serving as a subject-matter expert, key customer contact, and operational leader. The position requires close coordination with carriers, customs brokers, overseas agents, trucking companies, and internal teams.

Duties and Responsibilities

• Manage end-to-end ocean and air import shipments from origin through final delivery
• Oversee customs clearance processes and ensure compliance with all applicable customs regulations, trade laws, and government agency requirements
• Coordinate with ocean carriers, airlines, customs brokers, trucking companies, warehouses, and overseas agents
• Prepare, review, and approve import documentation, including commercial invoices, bills of lading, air waybills, packing lists, ISF filings, and other required paperwork
• Track shipments proactively and provide accurate, timely updates to customers and internal stakeholders
• Resolve complex shipment issues, delays, claims, and discrepancies with minimal supervision
• Ensure accurate freight billing, cost control, and margin management
• Maintain detailed and accurate shipment records in the logistics management system
• Serve as a primary point of contact for key customers, delivering a high level of service
• Support process improvements, operational efficiency, and best practices
• Provide guidance and support to junior import staff as needed

Educational Background / Work Experience

• Minimum of 3 + years of experience in freight forwarding or international logistics
• Strong hands-on experience in both ocean and air import operations

Skills & Competencies

Mathematical Skills

• Ability to calculate freight costs, rates, duties, and related charges accurately

Professional Skills

• Strong organizational and time management skills with the ability to manage high-volume shipments
• Excellent written and verbal communication skills
• Exceptional attention to detail and accuracy
• Proven ability to work under pressure in a fast-paced environment
• Strong problem-solving and decision-making skills

Function / Market & Industry Knowledge / Business Acumen

• In-depth knowledge of ocean and air freight logistics processes
• Strong understanding of international trade laws, customs regulations, and compliance requirements
• Familiarity with Incoterms and global shipping practices

Language Skills

• Fluency in English required
• Additional language skills are a plus

Computer Literacy

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with freight forwarding CargoWise is preferred

Employment Status

• Employment is at-will , in accordance with applicable laws

Please send your resume to [email protected]

Equal Opportunity Statement

We are committed to diversity and inclusivity.

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