Job Description

Resource Assistant

Contract Duration 3+ Months

Onsite Bedford MA

• Must Haves: Prior experience and proficiency with MS Excel, Outlook and Word Doc required
• 1-2 years of experience in administrative role is required
• High School Diploma or equivalent combination of education and experience required
• Ability to work fully onsite

Preferred:

Work experience in clinical setting is a plus

Baseline knowledge of medical coding or currently in a certification program is a plus

Job Description:

Our client in the Healthcare space is seeking a Resource Assistant to manage coding resources, track inquiries in the CRM, respond to emails, maintain client information, execute the Annual Coding Policy Review, schedule and document calls, organize policy binders, and assist with administrative projects.

• Key Responsibilities: Track and log all inquiries and issues in the CRM, ensuring timely and appropriate recording.
• Monitor and respond to all emails in Outlook promptly.
• Keep client information in CRM, Master Client Grid, Master Coding Grids, and coding templates up to date.
• Execute the Annual Coding Policy Review and ensure 100% completion.
• Schedule and record notes for conference calls with clients.
• Maintain and organize policy binders, team manuals, and the Coding Resource Library.
• Handle special administrative projects as assigned.
• Stay organized and prioritize multiple tasks or projects.

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